BUSINESS ETIQUETTE by Mehra, Shital Kakkar

In Business Etiquette: A Guide For The Indian Professional, the author, Shital Kakkar Mehra, tries to help the readers in understanding the complexity of business culture. The book aims to make them experienced professionals.

Summary Of The Book

This book is about India’s growth as an International Business centre in the past few years and the role of Indian executives. They have to often travel by air all over the world in the course of their jobs and deal with different people from different cultural backgrounds.

The book explains how in today's business scenario an individual's personal reputation plays an important role in projecting the correct image for clinching a deal for a business organization. This being the case, if a business executive even unintentionally commits an embarrassing tactless mistake it might reflect on the individual and also his/her organization negatively.

The author has tried to infuse confidence in the mind of the Indian executive to easily adapt to the present day office environment. She has explained the necessity for an individual to create a positive impression on people and how the basics of good mannerism can help.

The book explains how Indian executives who want to establish themselves in an international corporate world can get guidance for conducting themselves with confidence. They will also learn how to handle situations involving the finer aspects of racial, cultural, and gender differences. The book also discusses the topic of sexual harassment at the workplace.

The book also discusses topics on networking, making a presence, dressing appropriately, handling a difficult boss, using the right words, receiving compliments, making small talk, and Twitter etiquette.

Many important personalities from Indian organisations and corporate world have given favorable reviews about the book.

About Shital Kakkar Mehra

Shital Kakkar Mehra is a trainer of corporate etiquette and international protocol and an experienced Indian practitioner.

Mehra has trained several executives in corporate etiquette. She has worked with top organizations like Oracle, Merrill Lynch, Sony Entertainment, Johnson & Johnson, and Accenture. She writes articles for several dailies and magazines about the significance of business culture. She is a regular contributor to The Economic Times and The Corporate Dossier.